Privacy Policy

01. Introduction

BVC Fashion ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

02. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, and postal address
• Measurement & Fitting Data: Body measurements collected for bespoke and custom orders
• Transaction Information: Purchase history, payment details (processed securely — we do not store card numbers)
• Communication Data: Messages, inquiries, and feedback you send us
• Usage Data: Browser type, IP address, pages visited, and time spent on our website
• Preferences: Style preferences, wishlist data, and newsletter subscriptions

03. How We Use Your Information

Your information is used solely to enhance your experience with BVC Fashion and for legitimate business purposes:

• To process and fulfil your orders and bookings
• To communicate about your order status, fittings, and appointments
• To send newsletters and promotional communications (only with your consent)
• To personalise your shopping experience and recommendations
• To improve our website, services, and product offerings
• To comply with applicable legal obligations
• To detect and prevent fraud or security incidents

04. Data Sharing & Disclosure

BVC Fashion does not sell, trade, or rent your personal information to third parties. We may share your data in limited circumstances:

• Service Providers: Trusted vendors who assist in operating our business (e.g., payment processors, courier partners) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred with appropriate notice

05. Cookies & Tracking

Our website uses cookies to enhance functionality and understand how visitors use our site. Cookies are small text files stored on your device.

• Essential Cookies: Required for the website to function correctly
• Analytics Cookies: Help us understand website traffic and user behaviour (anonymised)
• Preference Cookies: Remember your settings and preferences

You may disable cookies in your browser settings; however, some features of our site may not function optimally without them.

06. Data Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (SSL), access controls, and secure data storage.

While we strive to protect your data, no method of electronic transmission is 100% secure. We cannot guarantee absolute security but are committed to continuous improvement of our security practices.

07. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order and transaction records are typically retained for 7 years for accounting and legal compliance.

Marketing preferences and communication data are retained until you withdraw consent or request deletion.

08. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal obligations)
• Withdrawal of Consent: Withdraw consent for marketing communications at any time
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to certain types of processing of your data

To exercise any of these rights, please contact us at privacy@bvcfashion.com. We will respond within 30 days.

09. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove such information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The "Last Updated" date at the top of this page will reflect the most recent revision.

We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to:

• Email: privacy@bvcfashion.com
• Phone: +91 98XXX XXXXX
• Address: BVC Fashion Studio, 4th Floor, Linking Road, Bandra West, Mumbai — 400050

Alternatively, use our Contact Page to send us a message directly.